Frequently Asked Questions
Everything you need to know about your AlphaRex experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is the standard shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are your materials sustainably sourced?
At AlphaRex, we prioritize premium quality and ethical sourcing. We work closely with manufacturers who adhere to fair labor practices and utilize sustainable fabrics whenever possible.
How should I care for my AlphaRex apparel?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.